Your privacy matters to us. This page explains exactly what personal information 365ph casino collects, why we collect it, how it's used, and what rights you have as a player.
Your Data, Your Rights
When you create an account on 365ph casino, deposit funds in Philippine Peso, place a bet, or contact our support team, you share personal information with us. This Privacy Policy explains what that information is, what we do with it, who we may share it with, and the controls you have over it.
We take privacy seriously — not because we're required to, but because our players are real people in Manila, Cebu, Davao, Quezon City, and across the Philippines who trust us with their details. That trust is something we work to deserve every day.
By registering and using the 365ph casino platform, you confirm that you have read and understood this Privacy Policy. If you have questions about anything in this document, our support team is available 24/7 via live chat.
Six core principles that guide how 365ph casino handles your personal information.
365ph casino does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve your experience on the platform — nothing else.
Every connection to 365ph casino — from login to deposit to withdrawal — is protected by SSL encryption. Your financial details and personal data travel securely between your device and our servers at all times.
You can request access to the personal data we hold on your account, ask for corrections to inaccurate information, or request account deletion. Contact our support team to exercise any of these rights.
We only collect the personal information that is genuinely needed to operate your account, process PHP transactions, and comply with platform security requirements. We don't ask for data we don't need.
If this Privacy Policy changes in a material way, we'll notify you before the change takes effect — either through the platform or via the email address registered to your 365ph casino account.
We collect identity verification documents partly to confirm that every player meets the 21+ age requirement. This protects minors and ensures compliance with responsible gaming obligations across the platform.
The personal information we collect falls into three main categories:
Account and identity information — collected when you register or complete KYC verification:
Financial and transaction information — collected when you deposit or withdraw:
Platform activity and technical information — collected automatically during platform use:
We collect information in two ways: directly from you, and automatically through your use of the platform.
Directly from you — when you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact the support team, or update your account settings.
Automatically — when you access the platform, we collect technical data through cookies, session logs, and standard server-side analytics. This helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players.
We do not collect information from social media profiles or other third-party sources unless you explicitly connect such an account or the information is provided as part of a verification process.
Your information is used for the following purposes:
We will not use your personal information for any purpose beyond those listed above without your prior consent or a lawful basis to do so.
365ph casino does not sell or rent your personal data. We may share information with the following categories of third parties only where necessary to operate the platform:
| Third Party Type | Purpose | Data Shared |
|---|---|---|
| Payment processors | Processing PHP deposits and withdrawals via local banking and e-wallets | Name, payment reference, transaction amount |
| Identity verification providers | KYC document verification and age confirmation | Government ID, selfie, date of birth |
| Platform technology partners | Hosting, game delivery, and platform infrastructure | Technical session data, anonymised analytics |
| Legal and regulatory authorities | Compliance with lawful requests, investigation of fraud or illegal activity | As required by law on a case-by-case basis |
All third-party service providers engaged by 365ph casino are required to handle your data securely and use it only for the specific purpose for which it was shared.
365ph casino implements a layered approach to data security:
Despite these measures, no online system can guarantee absolute security. We encourage players to use strong, unique passwords for their accounts and to never share their login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
We retain your personal information for as long as your account is active and for a period thereafter as required by applicable law or legitimate business purposes.
Transaction records, including deposits and withdrawals in Philippine Peso, are retained for a minimum period following account closure to satisfy financial record-keeping obligations. KYC documents are retained for the period required under applicable anti-money laundering and identity verification regulations.
Where you request account deletion and there is no outstanding legal obligation to retain your data, we will delete or anonymise your personal information within a reasonable timeframe following the request.
As a player on 365ph casino, you have the following rights with respect to your personal data:
To exercise any of these rights, contact the 365ph casino support team via live chat or by email at [email protected]. Please include your registered username in any data-related request so we can locate your account and respond efficiently.
We will respond to data rights requests within a reasonable timeframe. In some cases — particularly where legal retention obligations apply — we may not be able to fulfil a deletion request immediately or in full, but we will explain the reason clearly.
365ph casino uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small data files stored on your device that help the platform remember your session, preferences, and login state.
The types of cookies used include:
Essential cookies cannot be disabled without affecting core platform functionality. For analytics cookies, you can adjust your browser settings to limit or block cookies at any time, though this may affect your experience on the platform.
365ph casino is strictly an adult gaming platform. Use of the platform is limited to individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is a required step in our KYC process, and we use identity documents issued by the Philippine government to confirm eligibility. Where we identify that an account has been registered by someone below the required age, the account will be closed immediately and any balance will not be paid out.
If you believe a minor has registered an account on 365ph casino, please contact our support team immediately so the matter can be investigated and resolved.
This Privacy Policy may be updated from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. The "Last updated" date at the top of this page reflects when the most recent version was published.
Where changes are material — meaning they significantly affect how your data is collected or used — we will notify you in advance through the platform or via the email address registered to your account. Minor clarifications or formatting changes may not be separately communicated.
Continued use of the 365ph casino platform after a policy update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please get in touch with us:
We aim to acknowledge privacy-related enquiries promptly and resolve them as quickly as reasonably possible. For formal data rights requests, please allow a reasonable processing period for us to verify your identity and retrieve the relevant records.