These Terms and Conditions govern your use of the 365ph casino platform. Please read them carefully before registering or placing any wagers.
Before You Play
By creating an account or using any part of the 365ph casino platform — including browsing games, placing bets, or making deposits — you confirm that you have read, understood, and agreed to these Terms and Conditions in full.
These terms exist to protect both you and the platform. They set out what you're entitled to expect from 365ph casino, and what 365ph casino expects from you as a player. They cover everything from account eligibility and deposits to how disputes are handled and how the platform may change over time.
If anything here is unclear, reach out to the support team via live chat before completing registration. Continuing to use the platform after any updates to these terms constitutes acceptance of the revised version.
Before going through the full terms, here are the six most important points every 365ph casino player should be aware of.
Account registration and all gaming activity on 365ph casino is strictly limited to players aged 21 and above. Age verification may be requested at any time. Underage accounts will be closed and any balance forfeited.
Each player is permitted one account. Operating multiple accounts — whether to claim bonuses more than once or for any other reason — is a breach of these terms and will result in account suspension and loss of funds.
All deposits, bets, and withdrawals on 365ph casino are processed in Philippine Peso (₱ PHP). No foreign currency conversions are applied. Payments must be made through supported local channels only.
Withdrawals require completed identity verification. Players must submit a valid Philippine government-issued ID. The platform may request additional documentation to comply with platform security requirements.
Any bonuses, free bets, or promotional credits are subject to specific conditions disclosed at the time of the offer. Attempting to exploit promotional terms is prohibited and may result in account restrictions.
365ph casino reserves the right to update these Terms and Conditions at any time. Players will be notified of material changes. Continued use of the platform following an update constitutes acceptance.
To register and maintain an account on 365ph casino, you must meet all of the following conditions at all times:
By completing registration, you confirm that all information provided — including your name, date of birth, contact details, and payment information — is accurate and up to date. Providing false information during registration is a breach of these terms and grounds for immediate account closure.
365ph casino reserves the right to request proof of eligibility at any point. Failure to provide requested verification documents within a reasonable timeframe may result in account restriction.
Each player is permitted a single registered account. The creation of duplicate or multiple accounts is strictly prohibited, regardless of the reason. Where duplicate accounts are identified, 365ph casino reserves the right to close all associated accounts and retain any balances pending review.
You are solely responsible for all activity that occurs under your account. This includes maintaining the confidentiality of your login credentials. You must not share your username, password, or OTP codes with any other person. 365ph casino will never ask you for your password via chat, email, or any other channel.
If you suspect unauthorised access to your account, contact the support team immediately via live chat. You should also change your password as soon as possible through your account security settings.
Account registration and use is for personal entertainment purposes only. Using the platform for commercial purposes, or operating an account on behalf of another person, is not permitted.
All financial transactions on 365ph casino are conducted in Philippine Peso (₱ PHP). Supported deposit and withdrawal methods include Philippine online banking, bank transfer, and local e-wallets such as GCash and Maya. Credit cards and cryptocurrency are not accepted as payment methods for betting or gaming activity on this platform.
Deposits must originate from an account or payment method registered in your own name. 365ph casino does not accept third-party deposits. Where a deposit is identified as originating from a third party, it will be returned and the account may be suspended.
Withdrawals are processed to the same payment method used for the original deposit where possible. Completed KYC identity verification is required before any withdrawal is processed. Once approved, withdrawals are processed according to the standard schedule for the selected method. Processing times vary and are subject to the relevant banking or e-wallet provider's own timelines.
365ph casino reserves the right to perform additional verification checks on withdrawal requests, particularly for larger amounts or where account activity appears inconsistent. This is a standard security measure and not an indication of wrongdoing.
All bets placed on 365ph casino are subject to the platform's current odds and market rules at the time of placement. Once a bet is confirmed, it is final and cannot be amended or cancelled by the player, except where a cash-out option is explicitly available and exercised before the event concludes.
365ph casino reserves the right to void any bet that was placed at odds or under conditions that resulted from a technical error, system malfunction, or market pricing error. Where bets are voided due to platform error, stakes are returned to the player's account in full.
For sports betting, event settlement follows official results as confirmed by the relevant sports governing body. In the event of match postponement or abandonment, settlement follows the rules applicable to the specific sport, as detailed in the relevant sport's betting rules available in your account.
Slot games and live casino games on the platform use certified random number generation (RNG) mechanics. Results are independently determined and not influenced by previous rounds or by the platform.
From time to time, 365ph casino may offer bonuses, free bets, cashback, or other promotional incentives to players. The specific terms applicable to any bonus — including wagering requirements, eligible games, time limits, and minimum odds restrictions — are communicated at the time the offer is made.
Bonuses are only available to players who meet the stated eligibility criteria for each specific promotion. Bonuses cannot be transferred between accounts and have no cash value until any applicable wagering conditions are met.
Attempting to take advantage of bonuses through practices including opening multiple accounts, placing opposing bets across accounts, or systematically exploiting promotional terms constitutes bonus abuse. 365ph casino reserves the right to cancel bonuses, void associated winnings, and suspend accounts where abuse is identified.
The VIP rewards programme — where applicable — operates under its own separate terms, which are accessible via the VIP page.
365ph casino is committed to providing a gaming environment that supports player wellbeing. Online gaming should be an enjoyable activity, and the platform provides tools to help players maintain control over their participation.
Players can access responsible gaming tools through their account settings. These may include deposit limits, session time reminders, and self-exclusion options. If you feel your gaming is becoming problematic, we encourage you to use these tools and to review the resources available on our Responsible Gaming page.
Self-exclusion requests will be processed promptly. Once a self-exclusion is in place, 365ph casino will not knowingly allow the excluded player to open a new account or access the platform during the exclusion period.
No gaming activity on 365ph casino guarantees financial return. Online gaming involves real financial risk, and players should never wager more than they can afford to lose.
The following conduct is strictly prohibited on the 365ph casino platform:
Violation of any of the above may result in immediate account suspension, cancellation of pending withdrawals pending investigation, and referral to relevant authorities where legal obligations require it.
365ph casino may suspend or close a player account at its discretion, including — but not limited to — where there is evidence of a breach of these Terms and Conditions, fraudulent activity, incomplete or failed verification, or other conduct that presents a risk to the platform or other players.
Where an account is suspended pending investigation, the player will generally be notified. Balances will be held pending resolution. Where a breach is confirmed, 365ph casino reserves the right to retain balances to offset any losses or costs resulting from the breach.
Players may also request voluntary account closure at any time by contacting the support team. Where closure is requested, any balance in the account at the time of a verified closure request will be returned to the player via the standard withdrawal process, subject to KYC requirements being met.
365ph casino operates on a best-efforts basis to maintain platform availability 24 hours a day, seven days a week. However, the platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances outside of our control. 365ph casino is not liable for any losses resulting from platform downtime.
The platform's game library, sports markets, payment options, and other features may change over time. Games may be added or removed, and odds formats or market availability may be adjusted. Players will not be entitled to compensation for changes to the platform's features or content.
These Terms and Conditions may be updated at any time. Where changes are material, 365ph casino will provide reasonable notice, which may take the form of a notification on the platform or via the email address registered to your account. Continued use of the platform following an update constitutes acceptance of the revised terms.
To the maximum extent permitted by applicable law, 365ph casino's liability to any player for any losses, damages, or claims arising from the use of the platform — whether in contract, tort, or otherwise — is limited to the net deposits made by the player during the period to which the claim relates.
365ph casino is not liable for any indirect, consequential, or speculative losses, including but not limited to loss of profit, loss of opportunity, or loss of data arising from platform use or unavailability.
Nothing in these terms excludes liability for fraud, wilful misconduct, or any other matter for which exclusion would be unlawful under applicable Philippine law.
These Terms and Conditions, and any dispute arising in connection with your use of 365ph casino, are governed by the laws of the Philippines. Any dispute not resolved through the platform's support process may be subject to binding arbitration or the jurisdiction of competent Philippine courts.
For any questions regarding these Terms and Conditions, including requests for clarification before you register, please contact the support team via live chat available 24/7 inside your account dashboard.
You may also write to us at [email protected] for non-urgent enquiries. Please include your registered account username in any correspondence related to account-specific matters.
For information on how your personal data is collected, stored, and used, please refer to our Privacy Policy.